How it Works

Your Situation, Reviewed by Our Team.

Whether you’re dealing with an eviction notice, rent increase, deposit dispute, or ongoing repairs issue, our Situation Review service helps you understand where you stand and what options may be available to you under current UK tenancy laws.

About Service

What Is a Situation Review?

A Situation Review is a paid tenant guidance service designed to help renters better understand their tenancy issues like eviction, rent increase etc before they become more stressful or difficult to manage.

You submit details about your situation along with any relevant documents or evidence, and our team reviews the information provided to help you understand:

what your situation may involve
what rights or protections could apply
what next steps may be available
what to pay attention to moving forward

This service is built for tenants who want clearer direction without having to struggle through confusing legal terminology or scattered online advice.

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Tenancy Agreements & Rental Contracts

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Eviction Notices & Landlord Letters

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Rent Increase Notices & Payment Disputes

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Deposit Dispute Evidence & Check-Out Issues

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Repair Issues, Damp & Property Condition Evidence

The full process

Here's how it works

From joining Renters Rights Act Services to taking the right action — in four clear steps. No legal jargon. No confusing forms.

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Step 1

Join in 2 minutes

Sign up, pay securely, and get instant access to your member dashboard and all 26 downloadable resources and situation review service.

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Step 2

Describe your situation

Use our situation review form in resources page to tell us what’s happening. The more detail you give, the more specific our response.

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Step 3

We assess your position

Our team reviews your submission and provides a written, structured assessment of where you stand and what applies.

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Step 4

Take the right action

Use the right template from your resource library, follow the right steps, and move forward with confidence.

Your written response

What our response will cover

Every Situation Review response is structured to give you exactly what you need — not walls of text, not vague guidance, but clear and specific information you can act on.

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Your legal position

We’ll explain where you stand under current UK housing law — what the Renters’ Rights Act 2025 says about your situation, and what rights you have right now.

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Your options, clearly laid out

We’ll outline the routes available to you — formal written notice, escalation to the FTT, involving your local council, or other appropriate steps — with the pros and cons of each.

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Specific recommended steps

We won’t leave you to figure out what to do next. Your response will include clear, prioritised steps — starting with what to do today and what to do if your landlord doesn’t respond.

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Resources to use from your library

We’ll point you to the exact letters, checklists, or guides in your member library that apply to your situation — so you can act immediately, with the right documents already prepared.

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Deadlines and timelines

Where legal deadlines apply — for responding to notices, making Tribunal applications, or requesting deposit returns — we’ll flag them clearly so nothing slips through unnoticed.

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Where to go if you need more

If any aspect of your situation falls outside our scope — or warrants specialist legal support — we’ll say so clearly and point you to Citizens Advice, Shelter, or a qualified housing solicitor.

Common questions

Quick answers

What is a Situation Review and what do I get from it?

A Situation Review is a paid tenant guidance service where you submit details about your tenancy issue — along with any relevant documents — and the team provides a written, structured assessment. It covers your legal position, the options available to you, specific recommended steps, relevant deadlines, and which templates from the resource library apply to your situation.

What types of tenancy issues can be reviewed?

he Situation Review covers a wide range of tenant problems including eviction notices, landlord letters, rent increase notices, payment disputes, deposit dispute evidence, check-out issues, repair problems, damp, and property condition concerns. It is designed for any situation where a tenant needs clearer direction under current UK tenancy law.

How do I submit a Situation Review?

After joining and accessing your member dashboard, you complete the situation review form in the resources section. The more detail you provide about your circumstances and the documents involved, the more specific and useful the response will be.

How long does the Situation Review process take?

The process has four steps: join and get instant dashboard access, describe your situation using the review form, wait for the team to assess your submission, then receive a written response with clear next steps. The page does not specify a fixed turnaround time, so contacting the team directly for current response times is recommended.

Will the Situation Review tell me exactly what to do next?

Yes. The response includes prioritised, specific recommended steps — starting with what to do immediately and what to do if your landlord does not respond. It also points you to the exact letters, checklists, or guides in your member library that apply, so you can act straight away with the right documents ready.

What happens if my situation is too complicated for a Situation Review?

If any aspect of your case falls outside the scope of the service or requires specialist legal support, the team will say so clearly and direct you to appropriate resources such as Citizens Advice, Shelter, or a qualified housing solicitor. You will never be left without a clear next step.

Ready to get your situation
properly reviewed?

Join today and get instant access to the Situation Review — plus 26 legal documents, step-by-step guides, call support and everything else in your member library.

Renters' Rights Act 2025 is now in force — Know your rights before you need them